Ansell quality assurance
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Product development based on market/end-user requirements
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| ■ End-user feedback: |
- discussions during product trials in the operating theatre (Ansell's team of product specialists attend procedures)
- evaluation forms to assess customer satisfaction during trials
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| ■ Information gathered and summarized from several market places |
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| ■ Information translated into product development/upgrade plans: |
- new latex formulation
- new product specification
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